Cookie Policy

This Cookie Policy explains how Reels of Joy Casino uses cookies and similar technologies when you visit our website (the “Site”). It covers what cookies are, why we use them, the types of cookies that may be set, how third parties may be involved, and the choices you have to control cookies.

By continuing to use the Site, you understand that cookies may be stored on your device as described below, subject to your consent choices where required by law.

What Cookies Are - And Why They Matter

Cookies are small text files that a website stores on your computer, phone, or tablet when you browse. They help the Site recognize your device, remember preferences, keep sessions running, and support security and performance.

Cookies can be:

• Session cookies (deleted when you close your browser)
• Persistent cookies (remain until they expire or you delete them)
• First-party cookies (set by us)
• Third-party cookies (set by a provider we use)

We may also use similar technologies such as pixels, SDKs, and local storage to support comparable functions.

How We Use Cookies to Power Your Experience

We use cookies to:

• Keep the Site working properly (page navigation, account sessions, and cashier flows)
• Strengthen security and prevent fraud or misuse
• Remember your settings (language, region, or display preferences)
• Measure performance (page load, errors, and feature reliability)
• Understand how visitors use the Site so we can improve layout, content, and journeys
• Support marketing measurement (for example, attributing sign-ups to campaigns where applicable)

Cookies do not typically contain information that directly identifies you by name, but they may use unique IDs that can be linked to account or device data in certain contexts.

Cookie Types We May Use

Essential Cookies - Built for Security and Site Access

These cookies are necessary for the Site to function. They help with core operations such as:

• Maintaining secure sessions after login
• Enabling account access and navigation
• Preventing suspicious activity and protecting against attacks

If you block essential cookies, parts of the Site may not work correctly, including sign-in, payments, and certain account features.

Functional Cookies - Your Settings, Saved Your Way

Functional cookies remember choices you make to give you a more consistent experience, such as:

• Region and currency preferences (for example, AUD or Bitcoin where supported)
• Previously selected settings and display options

Disabling functional cookies may mean you need to reselect preferences each time you visit.

Performance and Analytics Cookies - Make Everything Run Smoother

These cookies help us understand what’s working and what needs improvement by collecting information such as:

• Which pages are visited most often
• How long pages take to load
• Errors and crash reports
• Navigation patterns (for example, which steps users drop off)

This data is generally aggregated and used to improve the Site’s stability, speed, and usability.

Marketing Cookies - Smarter Messaging and Measurement

Marketing cookies may be used to:

• Measure the effectiveness of advertising campaigns
• Limit repeated ads (frequency capping)
• Personalize promotions based on browsing behavior (where permitted)

If you disable marketing cookies, you may still see ads, but they may be less relevant and harder to measure for accuracy.

Third-Party Cookies and Services

Some cookies may be set by third parties that provide services on our behalf. These providers may process limited technical data (such as device identifiers, browser type, and IP address) to deliver their features.

Examples of third-party categories that may place cookies include:

• Analytics providers (to measure Site usage and performance)
• Security and fraud-prevention services
• Payment and cashier-related services that help process transactions
• Customer support tools (for example, email or helpdesk integrations)

Third parties may use their own cookies under their policies. Where required, we request your consent before enabling non-essential third-party cookies.

Consent Choices - How You Control Cookies

Depending on your location, you may see a cookie banner or preference tool that lets you accept, reject, or customize non-essential cookies (such as analytics and marketing). Essential cookies are generally enabled by default because the Site needs them to operate.

If you change your mind later, you can update your preferences through the cookie settings tool (if available) or by adjusting your browser settings as described below.

Managing, Disabling, or Deleting Cookies in Your Browser

You can control cookies through your browser settings. Most browsers let you:

• View which cookies are stored
• Delete cookies
• Block all cookies or block third-party cookies
• Set rules for specific sites

Here are quick pointers for common browsers:

• Chrome: Settings - Privacy and security - Cookies and other site data
• Safari (iOS/macOS): Settings/Preferences - Privacy
• Firefox: Settings - Privacy & Security
• Edge: Settings - Cookies and site permissions

If you delete cookies, you may be logged out and need to re-enter preferences. If you block certain cookies, features like account login, responsible gaming tools, or cashier actions may not function correctly.

How Cookie Choices Can Change Site Functionality

When cookies are limited or disabled:

• Login sessions may end more often
• Security checks may become stricter, causing additional verification prompts
• Some preferences may not save (language, region, or display)
• Certain tracking that helps us fix bugs and improve performance may be reduced

We aim to keep the Site usable even with limited cookies, but some features depend on them for safety and reliability.

Do Not Track Signals

Some browsers offer a “Do Not Track” (DNT) option. Because there is no universally accepted standard for how to respond to DNT signals, the Site may not respond to DNT in a consistent way. We continue to provide cookie controls through consent tools and browser settings.

Policy Updates - When We Change This Page

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or how the Site operates. Updates will be posted on this page with a revised effective date. If changes are significant, we may provide additional notice via the Site.

You can also review related details on our Privacy Policy page.

Contact Us About Cookies and Privacy

If you have questions about this Cookie Policy or how cookies are used on Reels of Joy Casino, contact our support team at support@reelsofjoy.com.